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Download general terms and conditions

General conditions regarding sales, delivery and payment

DPX Media (EuroPornDVD.com)

Antwerpenlei 127
NL-4871-SC Etten-Leur
The Netherlands
Phone: +31 (0)76-76.600.70
Fax: +31 (0)84-73.040.29
Email: support@europorndvd.com
Registered at company register Breda, The Netherlands
Company registration number: 20140366
VAT-number: NL-180354656B02

1 - General

1.1 These general conditions apply to all offers and agreementrs, resulting orders, contracts, deliveries, products and services between EuroPornDVD and the consumer. By placing an order the customer agrees with the conditions.

1.2 When ordering from our website you are agreeing that the sex films you purchase are for your personal use only. You will not make them accessible to minors, copy them or possess them with the intent to publish them for gain, lend them, or put them on public display.

1.3 All models in all shows supplied by us are over 18-years of age, and have provided proof of their age. They have also signed model release forms, willingly consenting to the sex acts depicted.

1.4 EuroPornDVD is registered in the Netherlands to trade anywhere in the world.

2 - Special offers
 
2.1 All offers are non-committal. All prices on the website, offers and other documents of EuroPornDVD are communicated with the reservation of typing errors. No liability is accepted for the consequences of type mismatches.

2.2 The prices indicated on our site are in euros and all inclusive of tax (including all taxes).  All orders are subject to a shipping/delivery fee, depending on the destination.

3 - Data

3.1 When ordering you need to provide your complete, correct and current personal details like your email and shipping address. If you are not yet 18, if adult material offends you, or if you are accessing this site from any country or locale where adult material is specifically prohibited by law, you should leave this website immediately.

3.2 EuroPornDVD guarantees that your personal details are treated with care. No personal information will be shared with any third parties without your permission. 

3.3 Personally identifiable information submitted by our customers is stored in our database and is used to fulfill your orders. 

 3.4 U can always review or edit your personal details by logging into your personal account.

4 - Agreement

4.1 By confirming your order you agree to our terms and conditions.

4.2 After confirming the order you will receive an order confirmation on the email address that you have supplied.

4.3 Variations and additions are only valid if agreed on by both parties in writing.

5. Delivery

5.1 The order will be delivered to your home, unless you indicated on the website that the order should be delivered to a different shipping address. Shipping will take at most 30 days.

5.2 If you entered an incorrect shipping address, then you will be responsible for paying the additional charges that may be incurred.

5.3 If your order does not arrive in the promised time please let us know, preferably by email (support@europorndvd.com), or call our customer service department, between 9am and 5pm CET, at +31 76 76 600 70. We strive to reply to emails within two days. All letters and emails are answered within seven days. You will be notified by email if part of your order cannot be dispatched. Part orders are fulfilled at no extra cost.

5.4 When ordering goods from Euro Porn DVD for delivery overseas you may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so you should contact your local customs office for further information. When ordering from Euro Porn DVD you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods. Your privacy is important to us and we know that you care about how information about your order is used and shared. We would like our international customers and customers dispatching products internationally to be aware that cross-border deliveries are subject to opening and inspection by customs authorities.

6 - Risks during shipping

EuroPornDVD will cover liability against damages, theft, or loss during the shipping period. From the moment the products are received by you or by someone else on your behalf, said liability shall transfer over to you.

7 - Unwanted goods - Cooling off period

7.1 All contracts between EuroPornDVD and the consumer are governed by the Dutch Distance Selling Regulations. These regulations are in place to offer protection to consumers who purchase goods on the internet and other mail order type transactions. Within these regulations, the consumer has the right to a 'cooling off period' of 14 days beginning on the day after the day that delivery of the goods takes place. The cooling off period is there to allow consumers to change their mind after they have received and seen the goods. Please note, the cooling off period will not apply in cases where the goods have been used or are not in as new condition (ie, are not in exactly the same condition as they were when received). If you change your mind about a purchase you have made within the cooling off period, you are entitled to return any unused goods to EuroPornDVD for a refund. To cancel the contract, please email support@europorndvd.com. Once you have returned the goods and they have been inspected to ensure they are in as new condition, we will refund your money in not more than 14 days. When you are returning goods, make sure they are packaged well, and are in the condition they were in when you received them.

7.2 In all cases, the customer is responsible for the cost of returning the goods to EuroPornDVD, and for the safe keeping of the goods during transportation back to EuroPornDVD. For this reason, when returning goods you are strongly advised to use an insured courier service that requires signature upon delivery, as EuroPornDVD cannot be held responsible for damage to goods in transit back to ourselves, or for packages that are lost in transit. 

8 - Garanties

8.1 Faulty dvds are very rare, but if you do receive a defective disc please return it to us. We will then speedily get a replacement dvd to you. However before you return a defective dvd, please read the FAQ section of this website to ensure that your dvd player is correctly set to play the disc you suspect may be faulty. Please note that we can only replace defective discs with a new copy of the SAME title.

8.2 You must report any deficiency in written form immediately to our customer service, not later than one week after receiving the merchandise. Deficiencies, which where not detected after a due diligence at the time, must be reported in written form to EuroPornDVD immediately after detection.
 
8.3 If items are broken or incorrectly shipped, EuroPornDVD will take care to rectify the situation by reimbursing  the amount paid within 14 days upon receipt of the returned products. You may also request, if you so choose, to have the product replaced or repaired. 

8.4 For repairs that do not fall under warranty, EuroPornDVD has the right – after compiling an estimate – to bill for all repair or replacement expenses.

8.5 The warranty referred to in this article shall be deemed invalidated if breakage arises as a result of imprudent or improper use or if, without the written consent of EuroPornDVD,  you or third parties have made or attempted to make modifications to the product in question or have used said product for purposes for which it was not intended. Statutory warranty provisions, however, shall continue to remain valid.

9 - Ownership 

All goods supplied by EuroPornDVD remain the property of the vendor until such time as they are paid for in full.

10 - Payments

The prices of our products are given in EURO including VAT excluding delivery costs.

We accept payment by Visa, Eurocard/MasterCard, Maestro, DIRECTebanking, Giropay, iDEAL, Mister Cash/Bancontact and bank transfer. Your payment card company will perform any currency conversion.

For orders with advance payment, deliveries will only be dispatched after the payment has arrived in our account. Depending on the bank, this can take about 1-5 working days. Should you choose this payment type, please transfer the total amount immediately, as we can no longer guarantee availability after 5 working days have lapsed. You will find our contact details at the checkout and on your order confirmation which is sent to you by e-mail after your purchase.

11 - Debt Collection Fees

If you remain in default on a payment obligation, not only may EuroPornDVD claim statutory interest on amounts owed, but EuroPornDVD may also claim damages for reasonable costs incurred to pursue collection of the debt without intervention of the courts.

12 - Copyright, authors' rights and database rights

12.1 All content included on the website, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of EuroPornDVD, its affiliates or its content suppliers and is protected by Dutch and international copyright, authors' rights and database right laws. The compilation of all content on this website is the exclusive property of EuroPornDVD and its affiliates and is protected by Dutch and international copyright and database right laws. All software used on this website is the property of EuroPornDVD, our affiliates or our software suppliers and is protected by Dutch and international copyright and author' rights laws.

12.2 You may not systematically extract and/or re-utilise parts of the contents of the website without our express written consent. In particular, you may not utilise any data mining, robots, or similar data gathering and extraction tools to extract (whether once or many times) for re-utilisation of any substantial parts of this website, without our express written consent.

12.3 You may not create and/or publish your own database that features substantial (eg our prices and product listings) parts of this website without EuroPornDVD express written consent.
 
13 - Force Majeure

13.1 We shall not be in breach of the Terms for failure to perform or delay in performing any or all of its obligations as a result of an event of force majeure ("Event of Force Majeure") unless it has failed to comply with its obligations under this Clause. For the purposes of the Terms, Event of Force Majeure shall include without limitation acts of God (including flood, fire, earthquake or other similar event), riots, war, strikes, lock-outs or other industrial disputes, epidemics, failure of telecommunication systems, failure of the world wide web, governmental restraints and act(s) of legislature or any cause (other than lack of funds) outside the reasonable control of the affected party.

13.2 The operation of the Terms shall be suspended during the period in which an Event of Force Majeure continues to have effect except for any obligation, if relevant, to pay any sum due at the onset of the Event of Force Majeure or payable in relation to performance before the Event of Force Majeure.

13.3 Immediately upon the Event of Force Majeure ceasing to have effect, we shall notify you by posting a notice on the website and the operation of the Terms shall continue.

13.4 If a default due to an Event of Force Majeure continues for more than 12 (twelve) weeks, we shall be entitled to terminate the Terms upon serving a written notice to you.

13.5 We shall not have any liability to you in respect of the termination of the Terms as a result of an Event of Force Majeure.  

14 - External links

Throughout our site you will find links to external websites. Although we make every effort to ensure these links are accurate, up to date and relevant, EuroPornDVD cannot take responsibility for pages maintained by external providers. 

15 - Miscellaneous 

15.1 Any derogation of these General Terms and Conditions may be agreed upon in writing only. No rights may be granted to such derogation with respect to any legal relationships entered into at a later date.

15.2 We aim to provide outstanding customer service. If you have any complaint about the service you have received from us, please contact our Customer Service on support@europorndvd.com.

15.3 We reserve the right to amend these Terms in whole or in part, at any time. Your continued use of the Service after any changes have been posted on the Service will be considered acceptance of any changes.

16 - Disputes and applicable law 

16.1 All agreements concluded with us are subject to the law of the Netherlands, on the understanding that the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded.

16.2 Disputes that cannot be solved amicably by the parties will exclusively be submitted to the court in Breda, the Netherlands. We reserve the right to submit a dispute to the court in the jurisdiction where the other party is registered.

16.3 Where these terms and conditions have been translated to into a language other than Dutch, in the event of disagreement or lack of clarity about the meaning or interpretation of one or more of these provisions, the Dutch version shall be decisive.

 
 
 
 
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